We provide essential services that remove barriers, strengthen families and promote healing when children need healthcare.
We are dedicated to offering vital services and comprehensive support that break down barriers, empower families, and foster healing during times when children require medical care.
Our focus is on creating an environment that nurtures both the emotional and practical needs of families, ensuring they stay connected and resilient throughout their healthcare journey.
At RMHC North Australia, our mission centres on supporting families with seriously ill or injured children. To offer the best care to these families, we prioritise the well-being of our people—our staff, volunteers, and supporters—ensuring they feel valued and supported in their roles.
We are committed to fostering an inclusive, safe, and welcoming environment for all. Reflecting the rich diversity of North Australia, our organisation embraces people of all cultures, religions, genders, and sexualities. We believe that this diversity strengthens our ability to serve families from all backgrounds and enhances the community spirit that drives our work.
We are dedicated to our commitment to Reconciliation, with our first Reflect Reconciliation Action Plan successfully delivered, and in 2025, we will embark on our Innovate RAP to further deepen our commitment.
Our People & Culture policies focus on promoting work/life balance, diversity, equity, inclusion, and the psychological safety and well-being of all involved.
For employment opportunities or to enquire about volunteering, please contact us today.
RMHC North Australia is proud to be a long-standing member of Reconciliation Australia and is currently developing the next phase of our Innovate RAP. We are committed to strengthening relationships with First Nations peoples and embedding cultural awareness, respect, and inclusivity across our organisation. Through key pillars of Relationships, Respect, Opportunities, and Governance, we aim to support reconciliation with visibility, honesty, and action. While this journey takes time, we believe it offers us invaluable opportunities to grow and ensure our spaces provide not only comfort, but a deep sense of belonging for the Aboriginal and Torres Strait Islander families we support.
At Ronald McDonald House North Australia, the safety and wellbeing of children and young people is at the heart of everything we do. Our commitment to Safeguarding Children and Young People (SCYP) reflects our core values and responsibility to create environments where every child feels protected, respected, and supported.
We actively embed safeguarding principles into our Programs and culture, ensuring that staff, volunteers, and partners understand their role in keeping children safe.
Children’s Rights
We believe every child has the right to be safe, cared for, and heard. Our approach aligns with the principles outlined in the United Nations Convention on the Rights of the Child, which sets out the fundamental rights that all children are entitled to, including protection from harm and the right to participate in decisions that affect them.
Policies and Resources
These policies and resources guide our practices and reinforce our dedication to child safety.
Ronald McDonald House SCYP-Policy
Ronald McDonald House SCYP Commitment Statement
Grievance and Complaints Handling Policy
The United Nations Convention on the Rights of the Child
Contact Us
Call: 07 4775 5600
Email: [email protected]
Speak Up Service: The Speak Up Service is a confidential and safe way for anyone to raise concerns.
